1. Search the docs
42 articles covering install, configuration, gateway setup, migration and the developer API.
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Support
Get unblocked, fast.
Three paths: read the docs (most issues are answered there), open a ticket (we reply within 24h), or email us directly for sales and partnerships.
Three ways to get help
2. Open a ticket
Sign in to your account and submit a ticket. License holders get priority email support during business hours.
Sign in to open ticket3. Email us
For pre-sales questions, partnerships and security reports — send a message and we will route it.
Contact formCommon issues
My renewal failed and I do not know why
Open the subscription, look at the "Last gateway response" panel.
The migration tool is stuck
The native importer isn't in the plugin yet — it's on the roadmap. If you've started a manual migration and hit a wall, open a ticket with the current state and we'll help.
I lost my license key
Sign in at plugins.joseconti.com — keys are listed under "My downloads".
Can you do a paid migration for me?
Yes, for stores with 500+ subscribers. Email j.conti@joseconti.com.
Which payment gateways do you support?
Four natively: Redsys (in the plugin core, no extra install), and Stripe, PayPal and WooPayments through their official free WooCommerce plugins. See the Configure gateways doc for setup.
Natively supported payment gateways
When you open a ticket, please tell us which gateway you're on. Recurring is supported out-of-the-box on these four. The rest can be wired in through hooks — ask first.
Redsys
Bundled in the plugin core. Includes Bizum, Inespay, Google Pay via Redsys and PSD2 Light.
In the core
Stripe
Setup intents, off-session renewals, 3DS, refunds, customer-side payment-method swap.
Requires · WooCommerce Stripe Gateway
PayPal
Reference Transactions for recurring. Refunds and dispute sync from WP-admin.
Requires · WooCommerce PayPal Payments
WooPayments
Cards, Apple Pay, Google Pay, BNPL via the first-party Woo stack.
Requires · WooPayments